Q: What am I buying?
to prepare and securely store a professional loan
package which is seamlessly connected with up to 225
Q: What makes USExpress, INC Better?
A: The commercial loan procurement process is
a time consuming, paper intensive, and costly process.
USExpress, INC has eliminated the need for paper,
copies, faxes, overnight charges, and the numerous phone
time and costs in locating qualified lenders. USExpress,
INC stores and organizes all business data in a
secure electronic Vault-database which can be accessed
24 hours a day 7 days a week, anywhere in the world.
USExpress, INC enables qualified parties, chosen by the
borrower to look into the vault in order to submit
questions and proposals. USExpress, INC enables all
lenders to see a question and the answer, thus speeding
up the loan proposal process and eliminating the
borrower from answering the same questions multiple
times. USExpress, INC does all the work once the
business data enters the vault. Studies show that costs
drop 30% and funding time drops from 60 days to 15 days.
Q: IS IT FASTER?
A: USExpress, INC Technology is a
proprietary Web-enabled software platform that sorts,
manages and runs live interactive transactions
specifically engineered for commercial business and real
estate loans. USExpress, INC fully empowers
commercial borrowers to take the time and costs out of
the loan procurement process.
USExpress, INC intelligent technology sifts
within seconds an entire data base of lenders worldwide
including, banks, insurance companies, finance
companies, pension funds and wall street firms
synchronizing criteria established by the borrower's
loan needs. USExpress, INC matches the lenders and
borrowers loan type, size, and location and notifies the
right institutions electronically. Lenders then view at
their desktop an anonymous loan package. Interested
lenders submit proposals on the loan package, which are
viewed by the borrower. Once the borrower selects the
winning lender, the closing is subject to due diligence
directly with the lender using the Vault.
Q: Will it help me organize my loan information?
A: USExpress, INC organizes the loan
request information to make it easy for a lender to make
an intelligent proposal on a commercial loan. USExpress,
INC offers are more than an application and
enables uploading of a full loan package. There are 75
different unique loan applications, which represent the
majority of all lending transactions.
Q: Who can access the financial information provided
by the borrower?
A: When borrowers first submit the loan form,
this data is stored in a Vault, our secure technology
archive. Only approved lenders who have specified an
interest in your particular loan type may view the
information. However, you give permission for lenders to
The borrower may upload/fax/scan any business
information, which would assist lenders in making better
proposals. This data in the Vault can also populate for
future loan applications.
Q: At what point is the borrower committed to
obtaining a loan?
A: The borrower is not committed until the
moment he chooses the winning proposal. This is stated
clearly in the agreement between USExpress, INC and the
borrower in the no-shop clause of the contract. Lenders
will make offers to the borrower depending on the loan
requirements. If the terms and rates do not fit the
needs of the borrower, the borrower is not required to
close with any of the lenders.
Q: How do borrowers know that the lender honors
the rate and terms offered in their proposals?
A: USExpress, INC tries to screen qualified
lenders before they receive a vault key. The lender
agrees not to re-trade the customer if everything
described in the borrower's live submission form is
accurate. Of course, if the information submitted by the
borrower is stale, false or misleading, then the lender
has the right to re-negotiate the deal or not to
participate. Also, there is a feedback forum where
borrowers rate lenders. Having negative information
posted on a lender in the forum may keep other borrowers
from using that lender. Therefore, lenders will want to
follow through as promised.
Q: Will borrowers receive telephone calls or
mail from soliciting lenders?
A: No, because the identity of the borrower is
hidden, and the lenders agree in their contract with
USExpress, INC not to solicit the borrowers. When the
borrower chooses the successful lender, only that lender
receives the contact information of the borrower.
Q: How does the loan closing take place?
A: The lender and borrower arrange closing
procedures directly, without USExpress, INC's involvement.
It is advisable to use the services of specialized
professionals, such as attorneys, appraisers and
accounting firms. If you need references for these
professional services, USExpress, INC can provide
trustworthy and reputable firms.
Q: How does the borrower know the lender is
capable of funding the loan?
A: When the lender applies to submit proposals
on USExpress, INC, the lending firm defines its loan
criteria. The lender specifies what types of loans it
will make in terms of size, sector of business, and
category. Then USExpress, INC automatically matches only
those borrowers that fit these lending criteria. Also,
USExpress, INC uses a stringent process to review and
approve lenders, and only those licensed lenders with
proven performance records in the loan category are
Q: Is USExpress, INC a lender and/or broker?
A: No. USExpress, INC is neither a broker nor a
lender. USExpress, INC is not licensed to make or buy
loans. USExpress, INC is a commercial financing marketplace
used by lenders and borrowers to achieve an efficient
direct debt trading market.
Q: Can lenders use USExpress, INC to see if a
current customer is shopping for a new loan?
A: No, because information provided to lenders
for the initial proposal process does not include the
borrower's name, so it does not reveal the borrower's
identity or his current lender.